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Utility Services

Utilities

Utility Services

City Utility Services

  • Water
  • Wastewater (sewer)
  • Stormwater Management
  • City Streets

Understanding Your Bill

  • Utility Bills are sent on the last weekday of each month
  • Flat Fee: a standard fee for water, sewer, street/storm
  • Usage Fee: an additional fee based on water used
  • Late Fee: 5% (if payment not received before penalty date noted on bill)
Start/Stop Service
Start Service Stop Service

New to town? Or just moving down the street?

Use our online Start/Stop forms or complete the correct PDF form and email Utility Billing to setup or close your utility account.

Please notify us as soon as possible of the date you want to close your account. This will help ensure that our public works crew is available to read the meter on the day you have requested so that you will not be charged for any services that might accrue after you move out.

Questions? Call (503) 667-6211.

Supporting Documents

Shutoffs/Delinquent Accounts
  • Utility Bills Due on the 15th
  • Late Fees Accessed on/after the 20th

Example Utility Bill

  • Mailed August 31st
  • Due September 15th
  • Late Fee September 25th
  • Arrangement/Payment Deadline October 24th
  • Shutoff Date October 25th

How to Avoid Shutoff

  • A shutoff notice will be sent out several days prior to the City shutting off service for non-payment.
  • The shutoff occurs in the month after the late fee is assessed.
  • Payment arrangements can be made any time before the shutoff day.

What Happens After Shutoff

  • If payment is not received before the shut-off day you will be assessed a fee of $55.
  • The assessed fee and the past due balance with all penalties must be paid in full before service will be restored.
  • There is also a fee of $250 for cutting a water meter lock or tampering with a water meter.

Utility Fees & Charges 2024

Updated January 2024

Water

Single-Family

  • Base Fee – $29.84
  • Consumption Fee for each 100 CF over 400 CF – $2.13

Multi-Family

(Includes 2, 3, and 4-plexes)

  • Base Fee – $28.59
  • Consumption Fee for each 100 CF over 400 CF – $2.13

Senior

Single Family:

  • Base Fee – $22.40
  • Consumption Fee for each 100 CF over 400 CF – $2.13

Multi-Family:

  • Base Fee – $21.44
  • Consumption Fee for each 100 CF over 400 CF – $2.13

Non-Residential

  • Base Fee – $78.75
  • Consumption Fee per 100 CF – $4.20

Miscellaneous

Irrigation:

  • Consumption Fee per 100 CF – $4.20

Commercial Fire Services:

  • Base Fee – $83.48
  • Consumption Fee per 100 CF – $4.20

Fire Hydrant Meter Rental/Construction Use of New Meter:

  • Base – $73.45
  • Consumption Fee per 100 CF $3.16
  • Deposit (Fire Hydrant Meter Only) – $237.20
  • Installation Fee (Fire Hydrant Meter Only) – $59.30

Sewer Fees

Single-Family

  • Base Fee – $67.83

Multi-Family

(Includes 2, 3, & 4-plexes)

  • Base Fee – $20.82
  • Consumption Fee for each 100 CF – $5.28

Senior

Single Family:

  • Base Fee – $50.91

Multi-Family:

  • Base Fee – $15.61
  • Consumption Fee for each 100 CF – $5.28

Non-Residential

  • Base Fee – $90.33
  • Consumption Fee per 100 CF – $7.88

Miscellaneous

Concrete/Paving:

  • Base Fee – $90.33

Street User Fees

  • Single Family Residence (for reference) – $12.83
  • Apartment (for reference) – $8.83
  • Mobile Home Park (for reference) – $6.66
  • Assisted Living (for reference) – $3.47
  • Residential Fee per ADT – $1.3580
  • Commercial Fee per ADT – $0.3765

Other Fees

  • Non-Payment Water Shutoff – $55.00
  • Late Charge Applied to Late Utility Bills – 5%
  • Removing Lock and/or Using Water Without City Authority – $250
  • Removing Obstructions to Access Meter – $25
  • Re-installing Meter Up to 1″ Diameter – $30
  • Testing Meter on Request (if accurate within 4%) – Removal + Reinstallation + Time + Materials
  • Check Returned from Bank for Non-Sufficient Funds – $30

Supporting Documents