Programs & Resources

FOR UPDATES ON COVID-19, CLICK HERE.
RESOURCE GUIDE

Community Resource Guide – English (PDF)

Community Resource Guide – Spanish (PDF)

Community Resource Guide – Russian (PDF)

GENERAL ASSISTANCE

211 or Text your zip code to 898211 – Find other types of assistance for COVID-19.

Status of Activities by County

CRISIS HOTLINES & MENTAL HEALTH SERVICES

Mental Health Resources – A comprehensive map of resources available to individuals offered through nursinglicensemap.com. Topics range from sleep to healthy eating to counseling and more.

Multnomah County Mental Health Call Center – If you or someone you know is having trouble functioning, this service provides crisis intervention 503-988-4888.

National Domestic Violence Hotline – This is a 24/7 support line for victims and survivors. Call 1-800-799-7233. If you are unable to speak safely, log on to thehotline.org or text LOVEIS to 22522.

National Suicide Hotline – National Suicide Prevention Lifeline provides free, 24/7, confidential support for people in distress, as well as prevention and crisis resources 1-800-273-8255.

National Sexual Assault Hotline (R.A.I.N.N. Rape Abuse and Incest National Network): 24/7, free, confidential support. Call 1-800-656-HOPE or Live Chat in English or en Espanol.

Oregon Child Abuse and Neglect Hotline – This hotline receives calls 24/7/365. If you know of a child that is being abused or neglected 1-855-503-SAFE.

Sunshine Behavioral Health – This great resource discusses emerging solutions to domestic violence and is updated constantly. Discussions also include teen dating violence and ways people are reaching out to teenagers to prevent domestic violence through education. There is a list of free hotlines and organizations for domestic violence victims to reach out to if needed, as well as a shelter locator.

Sprout Therapy – This service helps families maintain their mental health during the pandemic and includes assistance with challenges such as restless children, homeschooling, protecting family health, and more.

The Trevor Project – The leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) young people under 25. Call 1-866-488-7386 or text START to 678678.

EMPLOYEES

Oregon Bureau of Labor and Industries – Info about time off, wages, and more.

Oregon Employment Department Unemployment Claims – Website to file unemployment claims.

Restaurant Workers Community Foundation – Information and links to resources that will help restaurants and workers deal most effectively with the COVID-19 emergency.

Worksystems’ COVID Workforce Response Lines – This phone service provides general assistance for childcare, food assistance, housing, unemployment support, TriMet Low-Income Fare enrollment, job information, and how to apply for SNAP benefits.

FOOD ACCESS

Fairview Community Food Market – Every Saturday this summer, from 10:30AM – 12:30PM at the Multnomah Learning Academy (MLA) parking lot at 22565 NE Halsey Street, the Fairview Community Food Program will offer drive thru and walk up options to pick up a food box. No documentation is required. If you have questions, or you are interested in volunteering, contact the program: FairviewCommunityFoodProgram@gmail.com

Meals on Wheels – This agency provides meals to vulnerable seniors.

NeedFood – Oregonians who need urgent and ongoing food assistance.

Oregon Department of Human Services (ODHS) – Apply for food, cash and other assistance from home during Oregon two-week freeze.

Oregon Food Bank Statewide Food Finder – Type in your zip code to access free groceries, meals, produce, and other food access programs in your area.

School Food Access Sites – This list identifies food and meal distribution at local schools including PPS, Centennial, David Douglas, Gresham-Barlow, Parkrose, and Reynolds.

Senior and Vulnerable Shoppers – Many stores are opening early or offering special shopping hours for senior citizens and particularly vulnerable shoppers. Albertsons and Safeway stores nationwide will be open for ‘senior shopping’ on Tuesdays and Thursdays from 7 a.m. to 9 a.m., Dollar General has asked its network of stores to reserve the first hour of operation each day for seniors and vulnerable shoppers, New Seasons stores are extending their senior discount day to all open hours and incorporating a special hour from 8 a.m. to 9 a.m. every weekday for seniors and vulnerable shoppers, Target stores will reserve the first hour of operations each Wednesday for the elderly and people with underlying health conditions, Whole Foods stores in the U.S. and Canada will serve adults ages 60 and older for one hour before opening stores to the general public. Call individual stores to verify.

SNAP – The Supplemental Nutrition Assistance Program provides a monthly supplement for the purchase of food.

SnowCap Food Pantry – SnowCap is the largest food pantry in Oregon and is distributing pre-packed boxes of food and fresh/frozen food as it is available. Food items are being distributed outside of the front doors.

Wood Village Baptist Church Fresh Food Market – In cooperation with OFB, operates the last Thursday of the month from 9:30-10:30am.

GRANTS & FORGIVABLE LOANS

Business Oregon – Offers grants up to $200,000 for small businesses.

FedEx – Offers grants of $5,000 to small businesses.

Multnomah County – Provides Restaurant & Food Cart Relief Grant. This grant will be available to the following businesses: restaurants, food carts (mobile units), caterers, limited service (prepackaged only), bed and breakfasts, and benevolent organizations.

Pamplin Media Group – Offers advertising grants.

Supermaker – A business mentorship company provides a non-dilutive grant fund and mentorship program for entrepreneurs looking to start a new business.

The Affiliated Tribes of Northwest Indians Economic Development Corporation –  An Emergency Forgivable Loan program for Native-owned small businesses.

The Oregonian – Offers marketing services grants of $500 to $15,000 per month for local businesses.

Worksystems – Funds for companies looking to further train IT and software employees.

HOUSING

Find Shelter – The Find Shelter tool allows you to search for information about housing, shelter, health care, and clothing resources in communities across the country.

HUD – Offers resources for shelter, food pantries, health clinics, and clothing.

LANDLORDS

Landlord Compensation Fund Program (LCF) – This program is designed to provide relief to residential landlords who have been unable to collect tenant rent due to tenant hardships. The Oregon Legislature has provided $150 million in one-time funds for this voluntary program to assist landlords in keeping financially stressed tenants in their homes. Landlords whose applications are selected for funding will receive 80% of unpaid rent they are owed by current qualified tenants (from April 2020 on). They will be required to forgive the remaining 20% of unpaid rent. The application portal is accessible here and will be open for applicants from February 17th 2021 through 4pm on March 2nd 2021. If you need additional assistance, there are several ways to reach out:

Email: HCS.LCF@oregon.gov

Phone: 503-986-6765

Chat: Chatbox available on the application system

PUBLIC HEALTH

CDC COVID-19 Page

CDC tips on how to talk to your child about Coronavirus

Commercial Rent Relief Program – The new Commercial Rent Relief Program provides financial assistance to small businesses and landlords adversely affected by economic conditions as a direct result of COVID-19.

COVID-19 Resource Center for Nonprofits

Multnomah County COVID-19 Page

Oregon Health Authority COVID-19 Page

WHO COVID-19 Page

SENIORS

Coronavirus Resources for Older Adults and Caregivers

Home Improvement Assistance for Seniors

Seniors and Debt

SMALL BUSINESSES

Commercial Rent Relief Program – The new Commercial Rent Relief Program provides financial assistance to small businesses and landlords adversely affected by economic conditions as a direct result of COVID-19.

EIDL – This loan provides economic relief to small businesses and nonprofit organizations that are currently experiencing a temporary loss of revenue.

Mercy Corps NW – Business seminars and technical support to assist during COVID.

Mt. Hood Community College Small Business Development Center – Business seminars and technical support to assist during COVID.

Multnomah County Guidance – Includes by business type.

Oregon Workshare Program – Small businesses that have had to reduce the amount of hours employees work by 20 to 40 percent may be eligible to participate in the Workshare program. This program enables employees to receive unemployment benefits while they are still working under reduced hours.

Restaurant Workers Community Foundation – Information and links to resources that will help restaurants and workers deal most effectively with the COVID-19 emergency.

SBA Debt Relief – Offers Initial Debt Relief Assistance for 7(a), 504, and Microloans, visit the SBA COVID-19 Relief Programs page for details.

SBA Express Bridge Loan – Enables small businesses that currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.

SBA Paycheck Protection Program – Federal loan program designed to provide a direct incentive for small businesses to keep their workers on the payroll. The Small Business Administration (SBA) reopened the Paycheck Protection Program (PPP) for First Draw PPP Loans and has begun accepting applications for the new Second Draw PPP Loan program.

Shuttered Venue Operators Grant – Emergency assistance for eligible venues affected by the COVID pandemic.

Small Business Navigator – Resources for business owners and employees (financial assistance, workforce assistance, state debt relief, and other business assistance).

Work Share Oregon – Program allows employers to leverage unemployment insurance (UI) to subsidize a portion of lost wages for employees whose work time is reduced.

UTILITIES & RENT

211 Utility Assistance – Online database to find utility assistance programs in Oregon and Southwest Washington.

Charter Communication – Starting on March 16th, Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with a K-12 student or college student who do not already have a Spectrum broadband subscription.

Comcast – Now offering new customers 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.

Home Forward – Works with local community agencies to provide a range of services like emergency hotel vouchers, rent payment, help with eviction prevention, and help with housing placement — to people who are homeless or at risk of eviction.

Mortgage Relief Program – OHSI is helping Oregon homeowners who are struggling to make their mortgage payments. This program will make mortgage payments for up to six (6) months, and bring the account current, if it is delinquent, for eligible applicants.

PGE – Portland General Electric has suspended non-payment disconnection and is urging customers to call if they need assistance with bill payment.

Verizon, AT&T, T-Mobile, etc. – The FCC has requested that phone companies not terminate service and waive any late fees for the next 60 days.